Effective Date: March 2025

At Abr Alarab for Logistics and Equipment Transportation (“We,” “Us,” “Our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

By using our services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information when you use our services:

• Personal Identification Information: Your name, company name, email address, phone number, and mailing address.
• Service Information: Details about the services you request, including cargo specifications, project details, and transportation requirements.
• Usage Data: Information about how you interact with our website, including IP address, browser type, and device type.

2. How We Use Your Information

We use your information for the following purposes:

• Providing Services: To deliver the logistics and transportation services you request, including processing orders, managing transportation, and providing customer support.
• Communication: To send you service-related communications, including updates, promotions, and billing information.
• Improving Our Services: To analyze usage trends and enhance the functionality of our website and services.
• Legal Compliance: To comply with applicable legal obligations, such as regulatory reporting or responding to lawful requests by public authorities.

3. How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards to protect the personal information we collect. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.

We store personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

4. Sharing Your Information

We may share your personal information in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in delivering services, such as payment processors, storage facilities, and communication tools. These service providers are obligated to protect your information and use it only for the purposes we specify.
• Legal Requirements: We may disclose your information to comply with legal obligations, respond to legal claims, or protect our rights and interests.
• Business Transfers: In the event of a merger, acquisition, or sale of our assets, your information may be transferred as part of the transaction.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your user experience. Cookies are small text files placed on your device that allow us to remember your preferences, track usage, and improve our website’s performance.

You can control cookie settings through your browser. However, disabling cookies may limit your ability to use certain features of our website.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and Correction: You may request access to the personal information we hold about you and request corrections if it is inaccurate.
• Deletion: You may request that we delete your personal information, subject to legal or contractual obligations.
• Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or by contacting us directly.

7. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of such third-party sites. We encourage you to read the privacy policies of any external sites you visit.

8. Children’s Privacy

Our services are not intended for individuals under the age of 16, and we do not knowingly collect personal information from children. If you believe we have collected such information, please contact us immediately, and we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically for any updates.

10. Contact Information

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

📞 +966 54 676 5419
🌐 www.abr-alarab.com
📩 info@abr-alarab.com